National Disability Insurance Scheme
The official NDIS website — how to apply, what is funded, and how plans work.
ndis.gov.auResources
Useful links
The services below are free and independent of us. We would rather you had the right number than waited for our office to open.
Check the address before you enter any personal details.
The official NDIS websites end in .gov.au — not .com or
.com.au. Sites using similar names are not run by the NDIS and some collect
personal information. Every link on this page has been checked and goes where it says.
The NDIS
The official scheme websites. These are the sources worth trusting for plans, funding and rules.
NDIS Quality and Safeguards Commission
The independent regulator. Make a complaint about any provider, including us, or check whether a provider is registered.
ndiscommission.gov.aumyGov — your NDIS participant portal
Sign in to view your plan, your budgets and your service bookings.
my.gov.auServices Australia
Centrelink payments, including the Disability Support Pension and Carer Payment.
servicesaustralia.gov.auAdvocacy and your rights
You have the right to bring an independent advocate to any meeting, including meetings with us.
Disability Advocacy Finder
Find a free, independent advocate near you.
askizzy.org.au/disability-advocacy-finderDisability Gateway
Information and referrals across health, housing, employment, transport and everyday living.
disabilitygateway.gov.auOffice of the Public Advocate (Victoria)
Guardianship, decision-making support and safeguarding for Victorians with disability.
publicadvocate.vic.gov.auFor families and carers
Support for the people doing the supporting. Carers are entitled to help in their own right.
Carer Gateway
Counselling, respite, peer support and practical help for unpaid carers.
carergateway.gov.auLanguage and communication
These services are free. You never have to rely on a family member to interpret for you.
Translating and Interpreting Service (TIS National)
Free interpreters in more than 150 languages. Call them and ask to be connected to us.
tisnational.gov.auNational Relay Service
Phone access for people who are deaf or have a hearing or speech impairment.
accesshub.gov.auIf you need support right now
These lines are free, confidential and open 24 hours a day. In an emergency, always call 000 first.
Lifeline
Crisis support and suicide prevention, any time of day or night.
lifeline.org.auBeyond Blue
Support for anxiety, depression and mental wellbeing.
beyondblue.org.au13YARN
Crisis support for Aboriginal and Torres Strait Islander people, staffed by Lifeline-trained Aboriginal and Torres Strait Islander Crisis Supporters.
13yarn.org.auKids Helpline
Free counselling for young people aged 5 to 25.
kidshelpline.com.au1800RESPECT
Support for anyone affected by domestic, family or sexual violence.
1800respect.org.auIn an emergency, call 000. Ask for ambulance, police or fire. This website is not monitored around the clock, and neither is our office phone.
Still stuck?
Not sure who to call?
Ring us and we will work out who the right service is, even when it is not us. Helping families find their way through this is the reason we started.